Undershepherd is pastoral care software for solo pastors, pastoral teams, and care teams who want one secure place for member notes, conversations, and follow-up.^1 Churches can keep people records with custom fields and documents, receive reminders for key dates, log interactions, and assign tasks to elders, deacons, or staff.^1 Tasks and interactions can be marked private so only the author and invited collaborators see them, and data is encrypted at rest and in transit on Heroku and AWS.^2
Churches can import people data by CSV or sync it from Planning Center, Breeze, or ChurchTrac instead of re-entering it, and white-glove import help is included in the plans on the pricing page.^1^4 The service is a web app that also works as a mobile-friendly progressive web app; a native store app is still described as coming soon.^1 New accounts can be created in under four minutes, with a 14-day free trial and no credit card required.^1
Undershepherd comes from the team behind SolaSites, a boutique, reformed church website management service.^5 SolaSites traces its seeds to 2015, when its founder was moving overseas as a missionary and began learning to code.^6 Undershepherd states its mission plainly: "technology should serve the church and advance the gospel of Jesus Christ" and equip pastors to shepherd God's people faithfully.^7 Its statement of faith affirms the inerrant Scriptures, the Trinity, the full deity and humanity of Christ, and salvation by grace alone through faith alone in Christ alone.^7
Undershepherd is subscription-based, with a small-church contact path for churches that cannot afford it right now.^4 For pastors in under-resourced contexts, a scholarship program offers a year of full access at no cost and can be extended if the need remains.^8
"We had used excel previously to keep track of our visitations. Undershepherd is much easier and more helpful. Thank you!" – Brett C.^1
"I tested this tool during the beta period and found it increased accountability and improved the overall culture of our church as a whole." – Jared B.^1
