When a hospital visit gets lost in a text thread, or a follow-up lives on a sticky note, that's the gap CareNote was built to fill. Reverend Donnell Wyche — Senior Pastor at Ann Arbor Community Church since 1999 and a trained computer engineer — built this pastoral care platform so churches can receive, assign, track, and follow up on every care need in one shared system.^1
CareNote walks a simple flow: receive, assign, care, and follow up. The Care Action Center surfaces unassigned requests, overdue follow-ups, and people who may be slipping through the cracks.^1 Volunteers can accept assignments and send reports by SMS or email without a login, and a morning Daily Beacon brings priority alerts to the inbox.^1
The platform connects with church management systems including Planning Center, Breeze, Rock RMS, and Church Community Builder, and includes a Notebird migration path.^3 CareNote says it is trusted by over 800 care teams in 18+ countries, caring for over 681,000 people.^1
It also offers Care Table meal coordination, a Care Number that turns voicemails into care requests, S.H.A.P.E. matching, AI-powered Care Story briefings, Spanish and Dutch localization, and a subscription-based plan.^1^5
