When a hospital visit gets lost in a text thread, or a follow-up slips through the cracks because it was written on a sticky note, that's the gap CareNote was built to fill. Created by Reverend Donnell Wyche — a trained computer engineer who has served as Senior Pastor at Ann Arbor Community Church since 1999 — CareNote is a pastoral care platform that helps churches receive, assign, track, and follow up on every care need in one shared system.^1
CareNote organizes care around a simple flow: receive, assign, care, and follow up. The Care Action Center serves as mission control with real-time badge counts across six tabs — Inbox, Risk Radar, Waiting Room, Overdue, Chaser List, and Follow-ups — surfacing unassigned requests, overdue follow-ups, and people who may be slipping through the cracks.^1 Volunteers can accept assignments and submit reports via SMS or email with no login required, and each paid user includes three free volunteer seats.^2
The platform integrates with 13 church management and workflow systems including Planning Center, Breeze, Church Community Builder, ChurchSuite, Rock RMS, FellowshipOne, OneChurch, ParishSOFT, CHMeetings, Subsplash, Monday.com, Handwrytten, and Church Vitals.^3 Trusted by over 800 care teams across 35+ time zones in 18+ countries, caring for over 681,000 individuals.^1
Recent additions include Care Table for meal coordination built directly into care requests, S.H.A.P.E. assessment for matching spiritual gifts to care needs, AI-powered Congregant Briefings that summarize care history before visits, and an AI Report Builder for querying care data in plain English.^1
Why Christians Love It"We've collaborated with many software developers, but CareNote stands out. After implementing the full system with our entire staff, the results have been fantastic! You have truly created an exceptional product that delivers on its promises." — Travis F., First Baptist Church^1
"This is going to be a game changer for us. I feel like my job is to care for people — not to manage spreadsheets or track assignments. An app can do that. And because CareNote does it so well, I can thank you only from the bottom of my heart." — Pastor Bea, St. Francis Lutheran Church^1
"CareNote has been instrumental in managing over 198 congregants and handling more than 2,000 care requests, along with generating over 1,500 care reports for our Visitation Ministry over the last several years." — Susan M., Cornerstone Church Long Beach^1
Notable- Founded by Rev. Donnell Wyche, who has served as a pastor for over 25 years and holds a B.A. in Computer Science from The College of Wooster, with previous experience as a Solution Architect at IBM^5
- Featured on the Care Ministry Podcast by Hope Made Strong, The Center for Transforming Engagement, Peter Loving's Podcast, and profiled by Starter Stories^7
- Integrates with more church management systems than any other pastoral care platform — 13 total^3
- Rapid release cadence: 88 improvements in January 2026, 48 in February 2026, with continuous monthly updates^4
- Also built The Divine Hours (with the late Phyllis Tickle), Prayetic (guided prayer meditation app), and Directee (practice management for spiritual directors)^5
- Includes a Daily Beacon morning report delivering priority care alerts to your inbox^1
- Offers a 14-day free trial with no credit card required^1
