If you've ever lost track of a hospital visit, forgotten a follow-up, or relied on sticky notes and spreadsheets to manage your church's care needs, CareNote was built for exactly that problem. Created by Reverend Donnell Wyche — a trained computer engineer and lead pastor at Ann Arbor Community Church since 1999 — CareNote is a pastoral care platform that helps churches receive, assign, track, and follow up on every care need in one shared system.^1
At its core, CareNote organizes care requests, prayer requests, visits, interactions, and follow-ups into a clear workflow: receive, assign, care, and follow up. The Care Action Center serves as mission control, surfacing unassigned requests, overdue follow-ups, and people who may be slipping through the cracks. Volunteers can accept assignments and submit reports via SMS or email — no login required — and each paid user includes three free volunteer seats.^2
CareNote integrates with 13 church management and workflow platforms including Planning Center, Breeze, Church Community Builder, ChurchSuite, Rock RMS, FellowshipOne, OneChurch, ParishSOFT, CHMeetings, Subsplash, Monday.com, Handwrytten, and Church Vitals, so churches don't have to change how they already operate.^3 Trusted by over 700 churches across 17 time zones, CareNote has helped care teams serve over 300,000 congregants.^4
Why Christians Love It"We've collaborated with many software developers, but CareNote stands out. After implementing the full system with our entire staff, the results have been fantastic! You have truly created an exceptional product that delivers on its promises." — Travis F., First Baptist Church^2
"This is going to be a game changer for us. I feel like my job is to care for people — not to manage spreadsheets or track assignments. An app can do that. And because CareNote does it so well, I can thank you only from the bottom of my heart." — Pastor Bea, St. Francis Lutheran Church^2
"CareNote has been instrumental in managing over 198 congregants and handling more than 2,000 care requests, along with generating over 1,500 care reports for our Visitation Ministry over the last several years." — Susan M., Cornerstone Church Long Beach^2
Notable- Founded by Rev. Donnell Wyche, who has served as a pastor for over 25 years and brings a background in computer engineering from IBM^5
- Featured on the Care Ministry Podcast by Hope Made Strong, The Center for Transforming Engagement, and profiled by Starter Stories^4
- Integrates with more church management systems than any other pastoral care platform — 13 total, including Subsplash and Monday.com added in 2026^3
- Version 6 (January 2026) introduced SMS acceptance, email-to-care-request forwarding, AI Congregant Briefings, and a card-based UI^6
- Includes a Daily Beacon morning report that delivers priority care alerts to your inbox^2
- Offers a 14-day free trial with no credit card required^2
