If your church is tired of watching processing fees eat into every dollar given, My Well Ministry was built for exactly that frustration. Founded by John Pitzaferro — who spent years in the payments industry and saw firsthand how churches were being overcharged — My Well is a 501(c)(3) nonprofit that provides donation management technology at cost, with no hidden fees.^1 Since launching, they've processed over three billion dollars for churches, ministries, and faith-based nonprofits, freeing more than forty million dollars that would have otherwise gone to processing fees.^2
The My Well Giving Platform offers multiple ways to give: custom-branded giving pages optimized for any device, a mobile app with Apple Pay and biometric security, text-to-give via shortcode, and QR codes for in-service announcements.^3 On the admin side, churches get tools for managing donations, tracking giving trends, and running reports — plus seamless migration tools that transfer existing givers and schedules so you don't miss a single gift.^3 My Well integrates with Planning Center (automatic donation syncing and donor matching) and offers a dedicated Rock Gateway for Rock RMS users.^4
What makes My Well unique is its nonprofit model. The name comes from the story of Dick and Terri Greenly, founders of Water4, who used profits from their well-drilling business to dig wells for those in need. Pitzaferro's "well" turned out to be payment processing — and his first client was Willow Creek, where he waived processing fees by charging only what it cost to process gifts, saving them hundreds of thousands of dollars.^1 Their "Second Mile Support" approach means ministry consultants walk alongside church staff for setup, strategy, and ongoing optimization — not just tech support.^6
Trusted by over 1,000 churches and ministries, including Grace Family Church, NewSpring Church, College Church, and Habitat for Humanity.^7
Why Churches Love It"They listen, are responsive, ask for feedback, and are very accessible. The level of their customer service and the ease of use of their platform are top notch." — Emily F., Executive Director^8
"I love that a non-profit has stepped into this space to help other non-profits make the most of the generosity of their donors." — Shane K., Operations Director^8
"Saves Churches a TON of Money! They predicted we would save about $15,000 per year in credit card fees. We are on track to do that." — Andy J., Executive Pastor^8
Notable- 501(c)(3) nonprofit — the only donation management service that is also a ministry^1
- Processed over $3 billion for churches and faith-based nonprofits^2
- Freed $40M+ for ministry work by reducing processing costs^2
- Integrates with Planning Center and Rock RMS (Rock Gateway available in Rock Shop)^4
- Over 50 years of combined experience in payment compliance and security^3
- Trusted by 1,000+ churches and ministries nationwide^7
- Featured on FaithFi's Stewardship Leader podcast discussing transparent financial stewardship for churches^9
- Recognized in TheLeadPastor.com's 27 Best Church Giving Apps for 2026^10
- Available on iOS and Android with Apple Pay support^11
- Based in Downers Grove, Illinois^12
